📍 Chicago, IL | 🏢 Hybrid | 💼 Full-Time

 Sprocket Sports is a rapidly growing technology company based in Chicago that is quickly emerging as a national leader in the youth sports marketplace. Our software and services help clubs streamline operations, reduce expenses and accelerate growth – freeing them up from the business of running a club so they can focus on what really matters: kids playing sports!

We are currently seeking Product Analysts to join our Team. The ideal candidate has a passion for youth sports and creating best-in-class software applications that will be used by thousands of youth sports club administrators, coaches, parents and players.

  

Role Summary

The Sprocket Sports Product Analyst plays a key role in supporting the product management team by bridging product strategy, data insights, and quality execution. This role helps ensure our youth sports club management platform delivers a reliable, data-informed, and user-centric experience through testing, data analysis, and cross-functional collaboration.

The Product Analyst will work with the Product Managers, Software Developers and operational stakeholders to refine product requirements, analyze product performance, test new features, and triage issues. The position is designed for individuals eager to grow into a future Product Manager role.

  

Responsibilities:

Product Development Support

• Support Product Managers in the creation and refinement of user stories, acceptance criteria, and product documentation.
• Partner with Product Managers to analyze feature performance and incorporate user feedback into product decisions.
• Assist in backlog grooming and sprint planning by providing data-driven insights.

Testing & Quality Assurance

• Execute functional and regression testing on new features and bug fixes.
• Document test results, identify defects, and collaborate with engineering and QA to verify resolutions.
• Support release validation to ensure product updates meet user and business expectations.

Data Analysis & Reporting

• Run SQL queries and other analytics tools to retrieve and analyze user and product data.
• Identify trends, anomalies, and opportunities to improve product performance and user engagement.

Issue Triage & Support

• Monitor incoming product issues and feedback from internal teams and customers.
• Triage, categorize, and prioritize issues based on impact, frequency, and urgency.
• Collaborate with Software Developers and Client Services to ensure efficient issue handling.

Cross-Functional Collaboration

• Work closely with Software Development, Sales and Client Success to gather insights and communicate product updates.
• Participate in product demos, sprint reviews, and roadmap discussions to understand and contribute to product direction.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field
• Strong analytical and problem-solving skills with the ability to interpret and communicate data insights.
• Experience writing and executing test cases or validating system behavior.
• Basic proficiency in SQL or other data query languages.
• Strong attention to detail and accountability.
• Excellent written and verbal communication skills

Why Join Us?

• ✅ Certified Great Place to Work® 2024
• 🤝 Mission-driven team with a big vision
• 🚀 Fast-growing startup with room to grow
• 💼 Competitive salary + equity
• 📊 401(k) with company match
• 🩺 Comprehensive medical and dental
• 🎉 A culture built on Higher Standards, Greater Accountability, and More Fun